What’s Different?

Your safety and wellbeing are vital to us. LifeWorks NW staff have worked diligently to find the best ways to ensure you get the excellent care, while staying safe during the COVID-19 health crisis.

Because behavioral health care is essential to our consumers, we’ve remained available throughout the health crisis. We continue to welcome new clients. Here’s what we’ve done to ensure your care:

  • We’ve moved primarily to Telehealth for Outpatient Services.
  • We’re following strict safety protocols to reduce risk.
  • We’ve continued all residential services, with an emphasis on safety practices for residents and staff.
  • When necessary for a client's wellbeing, some of our programs are able to meet briefly with them in the community.
  • We’re available on site for crisis issues, medication needs and scheduled urinalysis at Hillsboro-Walnut, Beaverton, Milwaukie-International Way, King and Rockwood, sites.
  • Hawthorn Walk-In Center remains open for crisis needs.
  • Our Children's Relief Nurseries are seeing clients for respite care.
  • If you’d like to join us as a new client; please call us at 503-645-9010.

Staying Safe

All staff and clients are expected to wear face coverings at all times. If you have COVID-19 symptoms, stay home and away from others.

Keep in mind the following to reduce risk:

Distance – Duration – Environment

  • Distance - Stay 6 feet or more away from non-household members.
  • Duration - If you must be closer than 6 feet, keep it as short as possible and definitely under 15 minutes within a 24-hour period.
  • Environment is also a key factor in safety. When you are with someone who is not part of your household, remember:
    • Outside is better than inside.
    • Stay 6 feet or more apart when possible.
    • Inside, keep doors and windows open if safe.
    • Wash your hands for at least 20 seconds and disinfect used surfaces before and after you meet with others.

What Does Exposure Look Like?

The CDC defines exposure as the following:

If you have been in close contact (less than 6 feet for 15 minutes or more over a 24-hour period) to someone who either has tested positive or has symptoms of COVID-19 you may have been exposed. If you walk past a person with COVID-19 or talk to them for a few minutes, you are not considered at risk for exposure by CDC guidelines. A maximum of 15 minutes is given as a general guideline. But if you aren’t wearing a mask and someone sneezes or coughs close to you, even a short time is dangerous.

The majority of LifeWorks NW’s services have very low risk of exposure. We follow distance, duration and environment protocols whenever possible.

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