Hawthorn Walk-In Center

5240 NE Elam Young Parkway
Hillsboro, Oregon 97124

Phone: 503-291-9111

Washington County Crisis Line: 503-291-9111

Hawthorn Center is not able to accept walk-ins at this time, but Crisis Services are still available. Like many other health care facilities, Hawthorn’s operations are being impacted by a staffing shortage.

Washington County community members who need help should call the Washington County Crisis Line at 503-291-9111. The line is answered every day of the year, 24 hours a day, by trained professionals who can help decide the best option for care. This may include providing assistance by phone, connecting individuals with in-person help at Hawthorn, or arranging a mobile team crisis response.

In order to ensure physical distancing and provide services in the safest way possible, most services will continue to be done by telehealth (video conference) or phone. Visitors will be greeted outside by staff in a reception tent. All of our team members will be wearing face coverings and we request that any visitors also wear a face covering. We can provide one if needed. We will ask you questions to screen for symptoms of COVID-19 and take your temperature. After completing paperwork, a team member will then talk with you about options for working with us. Options may include meeting outside, coming inside to meet with someone by video or scheduling a time for us to talk with you by phone or video from your home.

LifeWorks NW staff provide crisis services at the Hawthorn Walk-In Center in Hillsboro, Oregon. Hawthorn Walk-In Center is a place where Washington County adults, youth, and children can receive care and assistance in accessing ongoing treatment for mental health and addiction concerns. Services are short term, with a focus on safety planning, stabilization and linkage to ongoing care.

The following teams coordinate their services from this center:

  • Washington County Crisis Team: In addition to seeing individuals at the Center, the crisis team also provides mobile services throughout Washington County in places such as schools, jails, emergency departments and individuals’ homes.
  • Peer team: Peers are individuals who have lived experience with mental health or addictions challenges; they provide immediate and follow-up peer support services to individuals who come to the Hawthorn Walk-In Center. Intensive Transition Team: This Washington County-based team helps individuals transition from acute care hospitalization to community settings.
  • Mental Health Response Team (MHRT): MHRT pairs clinicians with Washington County Sheriff deputies to respond to 911 calls with a mental health component.
  • Hawthorn Substance Use Disorder Team: This team works in the community and at Hawthorn to help people connect to substance use disorder treatment.

Potential clients can also access crisis services by calling Washington County Crisis Line at 503-291-9111.

Individuals who are already enrolled in services through Lifeworks NW or another agency should contact their provider in the event of a crisis.

More information is also available at: https://www.co.washington.or.us/hawthorn

Our Hawthorn Walk-In Center in Hillsboro, Oregon is nearby these areas
Hillsboro | Orenco | Orenco Station | Orenco Gardens | Amberglen | Tanasbourne | Reedville



  • Crisis