Thank you for trusting us with your care. You may have questions about our services. Below are answers to a few questions we commonly receive. If you don’t find the answer to your question, please call us at 503-645-9010 or complete our contact form.
You do not need a referral to start these services:
To start Mental health or addiction services, make an appointment request.
Other programs do not a referral, but the steps to start services are different. These programs are:
If you know you are interested in one of these programs, contact your provider for next steps or call us at 503-645-9010 with any questions.
If you are a referring provider, visit our Refer a Client page for forms and instructions.
Our outpatient programs are usually able to see you within 1-2 weeks. Some may have openings within 24 hours. We do our best to schedule your first appointment as soon as possible.
Wait times for our specialty programs, like Bridge Clinic or Day Treatment, may be different. Contact those programs directly or call 503-645-9010 for more information.
We accept CareOregon/Oregon Health Plan (OHP). You can still contact us even if you do not have insurance..If you want OHP and do not have insurance, make an appointment. We can help you apply, if eligible. Contact us at 503-645-9010 to get started.
Our Certified Community Behavioral Health Clinics (CCBHCs) serve clients on a sliding fee scale. We do not turn people away because they cannot pay.
More Insurance and Payment information
Please bring your insurance information and ID. We will use these to check your coverage.
We use Zoom for telehealth visits. You should have received your connection information by text, email, or both. If you have not received connection details, contact 503-365-9010.
Make sure you have the Zoom is installed on your phone, tablet, or computer. You can find more help in our Telehealth Guide.
You can request your or your child’s records any time by contacting our Records department at 503-645-3581 ext 2701.
LifeWorks NW offers mental health, addiction, and prevention services for people of all ages.
